Support
Stuck, found a bug, or have an idea? We read everything.
Contact
Email arslanattangent@gmail.com with "Zen Sort" in the subject. We aim to reply within a few days. If you are reporting a bug, your device model and the level number help enormously.
Common questions
- I'm stuck on a level. Every one of the 3,000 levels is checked by a solver before it ships, so there is always a way through. Undo is unlimited and always free — walk back as far as you like. The Hint button points at the next correct pour, and if you have wandered off the solvable path it offers to rewind you to the last good position.
- My progress disappeared. Progress lives on your device only. Reinstalling without a device backup resets it, and we have no copy to restore. Purchases are different — see below.
- I bought Zen Pass on a new phone. Open Settings → Restore purchases while signed into the same App Store or Google Play account you bought with.
- My streak broke. One free streak freeze per month covers a single missed day automatically. A longer gap resets the streak to 1 — there is no penalty beyond that, and nothing is lost.
- The daily reminder doesn't fire. Check the toggle in Settings, and that notifications are allowed for Zen Sort in your system settings.
- I'm colourblind. Turn on Colourblind glyphs in Settings. Every friend is also a distinct shape, so colour is never the only signal.
- The animation is too much. Settings has a Reduced motion toggle, and the app also respects your system reduce-motion setting automatically.
- Do I need to watch ads? No. There are no interstitials and no banners. The only ads are rewarded ones you choose to watch for a hint or an extra vessel, and undo is always free without one.
- Does it work offline? Yes, completely. Only purchases and rewarded ads need a connection.
Privacy and terms
See the Privacy Policy and Terms of Use.